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Payment & Refund

What are the rates for stand-in nanny services?

The rate for Stand-In Nanny is RM42/hour.

What is the refund policy if I need to cancel or change my booking?

Our cancelation policy will be applied for two situations as stated below:

  1. If you cancel more than 24 hours before the job is scheduled to start, we will provide a 70% refund.
  2. If you cancel less than 24 hours before the job is scheduled to start, there will be no refund provided as we will compensate the Kiddocarer for the cancelation.

Is there a grace period for canceling or rescheduling bookings without incurring fees?

Yes, you may request to cancel or reschedule the booking more than 24 hours’ notice.