What are the rates for stand-in nanny services?
The rate for Stand-In Nanny is RM42/hour.
What is the refund policy if I need to cancel or change my booking?
Our cancelation policy will be applied for two situations as stated below:
- If you cancel more than 24 hours before the job is scheduled to start, we will provide a 70% refund.
- If you cancel less than 24 hours before the job is scheduled to start, there will be no refund provided as we will compensate the Kiddocarer for the cancelation.
Is there a grace period for canceling or rescheduling bookings without incurring fees?
Yes, you may request to cancel or reschedule the booking more than 24 hours’ notice.
Will I be charged a cancellation fee if the stand-in nanny cancels due to unforeseen circumstances?
No, you will not be charged with the cancelation fee.