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General Inquiry

What is Pop-up nanny service?

Pop-Up Nanny is a temporary childcare assistance facility set up at any indoor or outdoor locations, tailored to events or programs that may require facilitation or care of young children during those events or programs. Children attending the Pop-up Nanny will be engaged with a wide range of activities including routine care needs.

How do I make a Pop-up nanny booking?

If you’d like to place a booking for Pop-Up Nanny, you need to fill in the Google Form through the link below and our Kiddocare Support will contact you for further actions: https://docs.google.com/forms/d/e/1FAIpQLScIgacJTMXK9oRelSlp7o_si4yznzSO-f_ONhIWTIpsYMk5NQ/formResponse

How far in advance do I need to book a Pop-up nanny service?

It is advisable to book a Pop-Up Nanny at least 14 days before the required service to ensure we can accommodate to your requests. However, should you require customisation to activities at the Pop-up Nanny, we require a minimum of 21 days advance booking.

In which areas do you offer Pop-up nanny services?

At the moment, we only prioritize the service for Pop-Up Nanny around Klang Valley. However, if there are requests for locations outside of Klang Valley, you may still fill up the booking form and state your requirements. Please use this link: https://docs.google.com/forms/d/e/1FAIpQLScIgacJTMXK9oRelSlp7o_si4yznzSO-f_ONhIWTIpsYMk5NQ/formResponse

Are there any age requirements set for Pop-up nanny services?

There is no minimum in terms of the age of the children. We accept newborns up to 12 years old.

What is the minimum number of kids required to book a Pop-up nanny service?

For Pop-Up Nanny, we require a minimum of 10 kids and it is according to the ratio that has been set as below

  • Age group: 0-2 years old – 1 carer to 2 children
  • Age group: 3-4 years old – 1 carer to 3 children
  • Age group: 5-6 years old – 1 carer to 4 children
  • Age group: 7-8 years old – 1 carer to 5 children
  • Age group: 9-12 years old – 1 carer to 6 children

If you have a smaller number of kids, you can opt for Kiddocare Playgroup. Minimum number of kids is 4 within one age group with 1 (one) Kiddocarer to conduct the playgroup session with the kids.

What types of events can I book a Pop-up nanny service for?

It can be anything! Whether it is a wedding, ceremony, company event, birthday party, gathering or any event that you wished for.