What is Kiddocare?
Kiddocare is an online family care platform. We connect parents to independent, trained and qualified Malaysian-only babysitters called Kiddocarers who carry out services offered through the Kiddocare online platform.
Kiddocare is NOT a maid or nanny agency, nor a childcare centre or babysitter marketplace.
All bookings for babysitting services are done via the Kiddocare app. This app can be downloaded via the Google PlayStore or Apple App Store.
Where is Kiddocare available?
We are available mainly in Kuala Lumpur, Selangor, Negeri Sembilan (Seremban), Pulau Pinang, Johor, and Melaka. We are also available but limited, Kedah (Alor Setar), Pahang (Kuantan), Perak (Ipoh) Please note that our service has not yet reached East Malaysia; Sabah, Sarawak and Labuan.
Does Kiddocare have a childcare centre?
We are not a childcare or learning centre. We are a platform that connects customers with our babysitters who will take care of your children according to your preferred time and location.
Who are the Kiddocarers?
Kiddocarers are a third-party (independent) babysitters offering their service on the Kiddocare online platform. All of our babysitters are Malaysian who have undergone mandatory background check and training by relevant parties and experts and are certified in CPR and First Aid.
All Kiddocare trainees must complete tests and assessments to ascertain that the babysitter is up to Kiddocare’s customer expectations.
How do I know I am getting a qualified Kiddocarer?
Kiddocarers undergo mandatory on-boarding processes which include babysitting training and CPR /first aid certification developed and run by industry experts, as well as thorough background screening, health check and psychometric assessment. We consistently monitor a Kiddocarer’s service performance to ensure adherence to quality standards.
Can you explain your qualifying process for Kiddocarers?
Kiddoarer applicants MUST be a Malaysian, qualified with:
- Early Childhood Education certification, OR;
- Kursus Asuhan Permata (KAP), OR;
- Kursus Asas Asuhan Kanak-Kanak, AND;
- Has relevant childcare experience, which we will clarify further on the Kiddocarer’s profile.
- Has strong interest in childcare and caregiving.
Most importantly, we qualify them with mandatory training as well as thorough background screening, health check and psychometric assessment.
My child has never been with any stranger, can your Kiddocarer handle it?
All of our Kiddocarer come prepared to interact and engage with the children. When making a booking, you can share tips about your child’s interest or hobbies, and the Kiddocarer can arrange or prepare accordingly.
