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Service Related

Can I request a specific Stay-In nanny based on the childcare preferences or needs?

Yes, you can submit your request in the booking details and we will on best effort try to match you with a Stay-In Nanny that suits your requirement.

Can I schedule a trial session with a Stay-In nanny before committing to regular Stay-In care?

Unfortunately, we don’t provide any Trial or Interview session with the Kiddocarers prior to the session. The Kiddocarer that you have confirmed will be your Kiddocarer for the Stay-In request.

What if I need additional services or extended care beyond the originally booked hours?

Typically we have charges for extended hours and also subject to Kiddocarer availability. Please contact Kiddocare Support for further inquiries.”