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General

What is a Kiddocare App?

Kiddocare App is an application for Kiddocare customers to make bookings for babysitting services provided by Kiddocare. Our new app release will give you more than just a booking experience with more value-add services for greater experience. Download the App or Update your current version to experience it yourself.

What can I do with the Kiddocare App?

The Kiddocare App will allow you to:

  • Make booking for babysitting services.
  • Browse for a Kiddocarer for your booking.
  • Make payment directly on the app with secure payment gateway.
  • Create digital checklist for your Kiddocarer booked for your service.
  • Get hourly updates during service directly through the app.
  • Browse promotions, contents and other activities available on the app.

How do I upgrade to the latest version of Kiddocare App?

If you have turned on “Notifications” on your phone for Kiddocare App, you can click on the prompt and it will lead you to Apple AppStore or Google PlayStore to update the current version of your Kiddocare App.

If you have not turned on “Notifications” on your phone, you’ll need to go your respective phone App Stores to search for Kiddocare App to update from current version. If you have not downloaded Kiddocare App, you should!

Is the upgraded app compatible with my device's operating system?

Recommended platform:

  • iOS (12 and above)
  • Android (13 and above)
  • Huawei

Do I need to Sign in with a new email or can I use my existing one?

If you already have an account, you can Sign-in using your registered email.

Will I need to re-login or reauthorize any accounts after upgrading?

We recommend that you Login again for the upgrade to take full effect. No re-authorisation will be required.

Is there a cost associated with upgrading to the new version?

Upgrading or updating the Kiddocare App is absolutely Free.

Will my data and settings be preserved when I upgrade?

We try our best to keep your previous data and settings unchanged unless, a new faeture would require for new data or settings, then you will need to update your information and settings for it.