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General Inquiry

What is a Travel Nanny?

A Travel Nanny is a babysitter (Kiddocarer) who will accompany your children during your specified travel dates, whether Domestic or International.

What ages of children do Travel Nanny services cater to?

We can cater from newborn up to 12 years old.

What is the minimum number of days required for booking a Travel Nanny?

You are required to make a booking for a Travel Nanny for at least 3 days and 2 nights.

What is the maximum number of days for booking a travel nanny?

We don’t have any maximum numbers. It is totally up to your traveling period.

How far in advance should I book a travel nanny for my trip?

For the international trip, we strongly advise you to book at least 30 days before and for domestic, you can submit your booking at least 7 days before for us to find a suitable Kiddocarer for you.

Are travel nannies available for international trips?

Yes, Travel Nanny is available for international travel as well.

Would I need to provide accommodation for the Kiddocarer travelling with me?

Yes, all the accommodations need to be provided by the client.

Do I need to provide the visa, or is it covered by Kiddocare?

Yes, you need to provide the visa (if required). If the Kiddocarer needs to do it by herself, the cost of the Visa need to be reimbursed by you.

Do travel nanny services offer additional assistance besides childcare?

The additional assistance besides childcare is the Kiddocarer will come to your place a day before to help you pack the children’s travel belongings, and help in handling the children’s luggage and stroller (if any) during the trip as well.

Can I interview potential nannies before booking?

Unfortunately, we are not doing any interview session before booking. However, we can share with you the Kiddocarer’s profile and if you require additional information, our Kiddocare Support will assist you with that.

Can I request specific activities or educational experiences for my child during the trip?

Yes, you can. The Kiddocarer will bring the activities or materials that are suitable and safe to conduct during the trip.

Can I request a trial period or short-term booking to assess compatibility with a travel nanny before committing to a longer trip?

Yes, you can. Once you have placed the Travel Nanny booking, you are eligible to have a complimentary like a Pre-Visit/Briefing session before the trip. The session will be conducted for 2 hours.

What if my child has specific dietary restrictions or allergies?

It is advisable for you to input this requirement when Kiddocare Support contact you so you can get a Kiddocarer who is already alert and aware of the requirement.