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Services

Can Kiddocare care for a newborn?

Yes. We have Kiddocarers who are highly experienced in infant care. In fact, all of our Kiddocarers are trained to care for children aged between 0 months old up to 12 years old.

We would encourage for you to prepare guidelines to care for their infant before or during the service session to ensure that your infant can be cared to their preferred ways.

Can I request the Kiddocarer to care for my child at a different location other than my house?

Yes, our Kiddocarer is able to follow clients to any venue, as long as it is safe and with prior consent. For any events, the client will need to provide a specific space that is safe in order for the assigned Kiddocarer to perform the service.

Can I request the Kiddocarer to follow me anywhere? For example wedding or shopping?

Yes, it is permitted. The client needs to give prior information when making a booking so that the Kiddocarer who applied for your service session is aware of the arrangement.

What if I need to travel with my kids? Can a Kiddocarer come along? How will I be charged for the service?

Yes a Kiddocarer can travel with you to look after your children who travelling with you. We have a special service for this with special charges. Click on Travel Nanny FAQ https://kiddocare.my/docs/general-inquiry-2/ to find out more.

Can you care for autistic children?

Yes, we can. Our Kiddocarers are trained to manage children with special needs including autism. However, you are required to include this information in the booking details to ensure that the Kiddocarer who shall attend to the child, is prepared with appropriate activities for the child.

Does Kiddocare provide homeschool service for pre-schoolers?

No. We do not provide homeschooling, tuition or any formal teaching. However, our Kiddocarers may engage in activities such as reading, arts, and playing in ways that is educational, fun and most importantly safe.

What would the Kiddocarer do when my child is sleeping?

The Kiddocarer will monitor your child closely regardless of whether your child is sleeping or awake to ensure that your child is comfortable and safe. The Kiddocarer will attend to chores related to your child’s care such as cleaning feeding utencils, tidying up the play and bath area as well as folding your child’s clothes.

Are the Kiddocarer able to handle EBM?

Generally, our Kiddocarers are able to handle EBM. However, it is recommended for you to assist if the warming process involves using certain settings on a gadget.