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Ratings & Feedback

How do ratings and feedback from families impact my profile on Kiddocare?

The ratings and reviews that you receive from completed service helps build confidence and trust in your ability as a Kiddocarer as experienced by the client. It will be reflected on your Kiddocarer profile for other customers to view when you apply for next job.

How do I get ratings and reviews?

You should encourage the client to complete the feedback form at the end of the service. The Kiddocarer Support Team will also prompt the client to do so.

From the feedback form, for each ‘Yes’ response from the client will entitle the Kiddocarer a star. It is up to the Kiddocarer to improve or maintain their rating by providing exceptional service in every job successfully applied for.