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Cancellation

What is the policy for cancellations, and how does it affect my compensation?

If the you are unable to perform the duty on the scheduled date and time, you are allowed to cancel the job by following the SOP guideline. This means that you have to provide a valid reason with proof to avoid getting a penalty. Kindly note that any cancelation will affect on your rating and earnings.

How does the penalty work?

For any cancelation of upcoming jobs, the penalty will be auto imposed by the system and the amount will be according to the cancellation notice period.