PROMOTIONS

Package Validity & Usage
1. This package is valid for 6 months from the date of purchase.
2. This package entitles you to six (6) sessions of 8 hours each. Sessions cannot be split into shorter periods.
3. All sessions must be utilized on different days and cannot be combined in a single booking.
4. Any unused sessions after the validity period will be forfeited and are non-refundable.

Purchasing & Payment
5. Payment for this package must be made upfront and in full. All purchases are non-refundable.
6. This package can only be purchased through Kiddocare’s online shop.
7. Once payment is made, a unique code will be sent to your email. Use this code in the “Discount Code” field when booking a session.
8. Customers may purchase more than one package, and each package will be assigned a unique code.

Booking & Service Conditions
9. Bookings can be made up to 1 month in advance.
10. Once a booking is made using the package code, no service fee will be required for the 8-hour session. However, a 7% processing fee will apply based on the original 8-hour session price.
11. Sessions can be extended beyond 8 hours; extension charges of RM25 per hour will apply from 7 AM to 12 midnight.  For services beyond 12 midnight, the extension rate is RM40 per hour.
12. A RM30 surcharge will apply for last-minute bookings (made less than 6 hours before the required service, during operating hours of 7:00 AM – 12:00 AM).
13. A RM30 surcharge will also apply for bookings on Public Holidays or days associated with a Public Holiday.
14. An additional surcharge of RM15 per hour will be imposed for services during off-hours, between 12:00 AM and 7:00 AM.
15. Prices displayed are for one child. An additional RM15 will be charged for the second child onwards for the entire service. Please note that a Kiddocarer can care for up to four (4) children aged 4 years and above. Please note, all additional fees go directly to support your Kiddocarer – Kiddocare will not retain any portion of this charge.

Code Usage & Restrictions
16. Each code can only be used for one booking at a time. Our system will track the number of times a code is used.
17. Once the code is used six (6) times, it will automatically become invalid.
18. The package is transferable before the first use. However, once the code is used for the first session, it cannot be transferred to another user.
19. Customers are responsible for keeping their codes secure. Kiddocare is not responsible for any loss or misuse of codes.
20. This package cannot be combined with other discounts, offers, or packages.

Cancellation & Refunds
21. If a booking is canceled 24 hours or more before the service session, the unused session will return to your claimable pool. Platform and other charges are non-refundable.
22. If cancellation is made less than 24 hours before the service start time, the session will be forfeited without a refund.
23. If a session ends before the full 8 hours, no refunds or partial credits will be provided for the unused time.

Other Terms
24. All bookings and services are subject to Kiddocarer availability.
25. All prices are subject to a 7% processing fee.
26. Other terms and conditions of use and service stated on our website, app, or communications still apply.
27. Kiddocare reserves the right to amend these terms and conditions without prior notice.
28. By purchasing this package, you agree to these terms and conditions.

Package Validity & Usage
1. This package is valid for 6 months from the date of purchase.
2. This package entitles you to six (6) sessions of 6 hours each. Sessions cannot be split into shorter periods.
3. All sessions must be utilized on different days and cannot be combined in a single booking.
4. Any unused sessions after the validity period will be forfeited and are non-refundable.

Purchasing & Payment
5. Payment for this package must be made upfront and in full. All purchases are non-refundable.
6. This package can only be purchased through Kiddocare’s online shop.
7. Once payment is made, a unique code will be sent to your email. Use this code in the “Discount Code” field when booking a session.
8. Customers may purchase more than one package, and each package will be assigned a unique code.

Booking & Service Conditions
9. Bookings can be made up to 1 month in advance.
10. Once a booking is made using the package code, no service fee will be required for the 6-hour session. However, a 7% processing fee will apply based on the original 6-hour session price.
11. Sessions can be extended beyond 6 hours; extension charges of RM25 per hour will apply from 7 AM to 12 midnight.  For services beyond 12 midnight, the extension rate is RM40 per hour.
12. A RM30 surcharge will apply for last-minute bookings (made less than 6 hours before the required service, during operating hours of 7:00 AM – 12:00 AM).
13. A RM30 surcharge will also apply for bookings on Public Holidays or days associated with a Public Holiday.
14. An additional surcharge of RM15 per hour will be imposed for services during off-hours, between 12:00 AM and 7:00 AM.
15. Prices displayed are for one child. An additional RM15 will be charged for the second child onwards for the entire service. Please note that a Kiddocarer can care for up to four (4) children aged 4 years and above. Please note, all additional fees go directly to support your Kiddocarer – Kiddocare will not retain any portion of this charge.

Code Usage & Restrictions
16. Each code can only be used for one booking at a time. Our system will track the number of times a code is used.
17. Once the code is used six (6) times, it will automatically become invalid.
18. The package is transferable before the first use. However, once the code is used for the first session, it cannot be transferred to another user.
19. Customers are responsible for keeping their codes secure. Kiddocare is not responsible for any loss or misuse of codes.
20. This package cannot be combined with other discounts, offers, or packages.

Cancellation & Refunds
21. If a booking is canceled 24 hours or more before the service session, the unused session will return to your claimable pool. Platform and other charges are non-refundable.
22. If cancellation is made less than 24 hours before the service start time, the session will be forfeited without a refund.
23. If a session ends before the full 6hours, no refunds or partial credits will be provided for the unused time.

Other Terms
24. All bookings and services are subject to Kiddocarer availability.
25. All prices are subject to a 7% processing fee.
26. Other terms and conditions of use and service stated on our website, app, or communications still apply.
27. Kiddocare reserves the right to amend these terms and conditions without prior notice.
28. By purchasing this package, you agree to these terms and conditions.

1. This limited time offer entitles you to a RM40 discount for ONE Kiddocare booking of 4 hours and above.
2. This offer is valid for new users only. It is not valid for existing customers who have used Kiddocare service before.
3. This voucher cannot be used with other special offers or promotions.
4. All bookings and services are subject to carer availability.
5. All other terms and conditions applies.
6. All terms and conditions are subject to changes by Kiddocare without notice.
7. All prices are subject to a 7% processing and admin fee.
8. By using this discount code, you hereby agree to these terms and conditions as well as Kiddocare’s Terms of Service.
9. This offer can only be used ONCE per user account.
10. To redeem this offer, enter “EXP40” in the discount code field when making your booking.”
11. Prices displayed are for one child. An additional RM15 will be charged for the second child onwards for the entire service. Please note that a Kiddocarer can care for up to four (4) children aged 4 years and above. Please note, all additional fees go directly to support your Kiddocarer – Kiddocare will not retain any portion of this charge.

1. This offer provides RM25, credited as Kiddopoints, for one babysitting service of 4 hours or more.
2. The Kiddopoints reward is available to both first-time users and existing users.
3. The Kiddopoints can be combined with other special offers or promotions.
4. The Kiddopoints cannot be redeemed for cash.
5. All bookings and services are subject to carer availability.
6. All other terms and conditions of Kiddocare apply.
7. Kiddocare reserves the right to change the terms and conditions of this offer without prior notice.
8. All prices are subject to a 7% platform fee
9. By using this offer, you agree to these terms and conditions.
10 This offer can only be used once per user account.
11. Enter the Kiddopoints value credited in the Points field when making your final payment.
12. The Kiddopoints will be valid for 1 month from the date issued into the account of the user.