Terms & Conditions:
1. This package is valid for bookings from 20th Nov to 31st Dec 2023
2. This package is only valid for booking of 4-hour sessions.
3. Payment for this package must be made up-front.
4. This package can only be purchased on the Kiddocare online shop.
5. Purchasing this package will entitle you to receive one (1) set of Artec Blocks L Primary 30.
6. A 7% platform fee will be imposed on all booked sessions
7. In total, package purchasers will have two (2) 4-hour sessions to claim for use per package.
8. The package entitles the user to claim two (2) 4-hour sessions with the hourly charge waived
9. The customer may purchase as many packages as they want.
10. Travelling allowance may be imposed upon booking to subsidize the carer’s traveling cost from areas that are further to attend to the customer’s booking.
11. The package is transferable and can be assigned to a different user, however, the package will be locked to the first user to use it in a booking.
12. All two (2) sessions can only be redeemed by one (1) user account, the package being locked to the first user account to use it.
13. This package can only be purchased by customers living in Klang Valley.
14. Customer will receive an email with instructions including the link to the booking form upon purchase.
15. Any sessions unused after 31st December 2023 will be forfeited.
16. Administrative and additional charges or surcharges will still apply if applicable
17. This package cannot be used with other discounts, offers, or packages
18. To make bookings, contact our customer service at 019 883 0175 or fill in the booking form directly that is available in your email after the purchase is made. The booking cannot be made directly on Kiddocare app.
19. Services to be rendered subject to carer availability
20. Sessions cannot be broken up and used for less than four (4) hours
21. Sessions can be extended to more than four (4) hours, extension charges will apply.
22. Upon cancellation of a booking made using the package 24 hours or more before the service session, the unused session is returned to the claimable pool. The administrative and other charges are not refundable. Unused sessions cannot be refunded in cash but can be redeemed in later bookings. If cancellation is made at the last minute (less than 24 hours before service is due to start), the session will be considered forfeit, subject to management discretion.
23. Refunds are not available for this package.
24. Other terms and conditions stated in our web, app, or communications still apply.
01/01/23 | 5 mins read