School holiday is less than a month away! If you plan to watch a movie at midnight, go to the zoo with your children, have a date night with your spouse or enjoy your me-time at the spa, our babysitters are here for you!

Get our 10 sessions of 8-hour babysitting services for only RM 1,500! What’s more exciting is your child will also receive a FREE activity playkit worth RM 100!

Babysitting Service Period: Valid until 30th April 2023

Don’t miss out on this! Grab now before it’s too late!

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What do our babysitters do?
a. They are not maids or helpers, and do not do housework, take care of pets or the elderly.
b. They travel to your preferred location for babysitting service. This can be at the your house, event or any other location specified by the client.
c. They accompany and keep the children safe while adhering to Kiddocare’s SOP.
d. They engage children with fun games and enrichment activities.
e. They bathe, feed, clothe and ensure the cleanliness of the child as needed (light cleaning).
f. They provide constant updates to you during service with monitoring from admins on duty.

What is the process like when our babysitters arrive at your house?
a. Our babysitters will arrive 15 minutes earlier before the scheduled session.
b. They will change into a new set of clothes upon arrival of service.
c. They will sanitize and wash hands at regular intervals.
d. They will then take care and attend to your children once the scheduled session begins.
e. Our babysitters will bathe, feed and clothe your children as needed.
f. They will engage, play and entertain your children with activities suitable with their age.
g. They will clean up after playing as part of babysitter-child activities.
h. They will also provide hourly updates to you throughout the session.

How to transfer/gift the package to others:
a. Once purchased, you may forward the email confirmation which contains the unique code to the receiving individual.
b. Should the receiver use another email to register and make their bookings, we will be re- confirming with him/her for the details of the purchaser of this package, which is you. However, this may cause delays.
c. It is both your responsibility and the receiver to keep the code secure at all times.
d. Upon the first booking made with the unique code, it will be locked to the user for subsequent bookings and will no longer be transferable.

*The unique code given can only be tied to ONE customer hence, it is your responsibility to keep it safe and confidential at all times.

Terms & Conditions:

1. The services made through this package are valid for 90 days from the date of purchase.
2. This package is valid for booking of 8-hour sessions only.
3. Payment for this package must be made up front and in full and is non-refundable.
4. This package can only be purchased on Kiddocare online shop.
5. This package entitles you ten (10) 8-hour sessions.
6. To claim the sessions use the unique code received in your purchase confirmation when booking, enter the unique code in the Discount Code section when you make the booking.
7. When booking for service, using the package code, customers will not be required to pay for the service fee (of the 8 hour session) but 7% platform fee will apply based on the original 8-hour session price as well as other surcharges (if applicable).
8. The customer may purchase more than one package and will be assigned with one unique code per package.
9. The package is transferable and can be assigned to a different user who will own a unique code that can be used for 10 times of 8-hour services. The unique code should and cannot be shared with other users.
10. Once the code is redeemed 10 times, the code will automatically be blocked and can no longer be used.
11. Customers are responsible to keep their codes secure.
12. Any sessions unused after the validity period will be forfeited and will not be refunded.
13. This package cannot be used with other discounts, offers or packages
14. Services to be rendered is subject to carer availability
15. You can use the unique code to book all ten sessions at once, inputting the same code in the “Discount Code” field for each session, or do so in separate bookings, our system will keep track of how many times a code is used, up to a total of ten times, before it becomes invalid
16. Sessions cannot be broken up to several shorter period of service. If the service ends before 8 hours, no refunds will be provided.
17. Sessions can be extended to more than eight hours, however, extension charges will apply
18. Upon cancellation of a booking made using the package 24 hours or more before service session, the unused session is returned to the claimable pool, the administrative and other charges are not refundable. Unused sessions cannot be refunded in cash, but can be redeemed in later bookings. If cancellation is made at the last minute (less than 24 hours before service is due to start), the session will be considered forfeit, without refund.
19. Unused package sessions that are still valid and have not yet lapsed (remained unused after the validity period) can be refunded at a rate of 70% of the package price.
20. Other terms and conditions of use and service stated in our web, app or communications still apply.
21. This package is an offer made to the client, there is no compulsion for purchase. Once purchase is made, the client is deemed to have agreed to the terms and conditions of the package above.